How do I contact support?

Raise a request, email or call our team.

Updated November 3, 2026

Table of contents

If you can't find an answer here, we're happy to help.

From the dashboard

Click your name at the bottom of the sidebar and open Help & Support. Describe the issue and attach up to 3 screenshots (JPG, PNG or WebP). Our team responds within 24 hours, and replies appear under your request in Support History.

Email or phone

The support page also lists our support email and phone number if you'd rather reach us directly.

Scale and Max plans include a dedicated account manager, and Max includes priority support.

Related articles

Which plan is right for me?How do I upgrade or downgrade my plan?Where can I find my invoices?Which payment methods do you accept, and can I get a refund?How do I invite team members?

Still need help?

Can't find what you're looking for? Our team usually replies within 24 hours.