Terms of Service

1.Agreement to Terms

By accessing or using ListableLabs' platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access our Services.

ListableLabs is operated by Groop Digital Innovations Private Limited ("Company", "we", "our", or "us").

2.Description of Services

ListableLabs provides an AI visibility and Answer Engine Optimization (AEO) platform that helps businesses and agencies improve their presence in AI-generated answers and LLM-based search engines. Our Services include:

• Brand mention tracking and AI visibility scoring across ChatGPT, Perplexity, Gemini, and more
• LLM crawler analytics and content accessibility auditing
• AEO content optimization and gap analysis
• Prompt intelligence and share-of-voice reporting
• Agency dashboards and white-label reporting tools

3.Account Registration & Security

To use certain features of our Services, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use at help@listablelabs.com

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activity.

4.Acceptable Use Policy

You agree not to use our Services to:

• Violate any applicable laws or regulations
• Infringe on the intellectual property rights of others
• Transmit malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the Services or servers
• Use automated systems to access the Services without permission
• Impersonate any person or entity or misrepresent your affiliation
• Engage in any fraudulent, deceptive, or manipulative practices

5.Intellectual Property Rights

Our Content: The Services and all content, features, and functionality are owned by Groop Digital Innovations Private Limited and are protected by copyright, trademark, and other intellectual property laws.

Your Content: You retain ownership of any content you submit to our Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use and display that content solely for the purpose of providing and improving our Services.

AI-Generated Content: Content generated by our platform is provided for your use. You are responsible for reviewing and verifying accuracy before publishing or relying on it.

6.Payment & Subscription Terms

Subscriptions are billed in advance on a recurring monthly or annual basis. You authorize us to charge your payment method for all fees incurred. For full details on trials, refunds, plan changes, and pricing, please refer to our Pricing Policy.

7.Data & Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our data practices as described therein.

8.Third-Party Services & Integrations

Our Services may integrate with third-party platforms such as Google Analytics, CMS tools, and other services. Your use of these integrations is subject to the respective third party's terms and privacy policies. We are not responsible for the content, accuracy, or practices of third-party services.

9.Disclaimers & Limitations of Liability

Service Availability: Our Services are provided "as is" and "as available" without warranties of any kind. We do not guarantee that the Services will be uninterrupted, secure, or error-free.

AI Accuracy: AI-generated insights and recommendations are for informational purposes only. We do not guarantee the accuracy or completeness of any AI-generated content.

AEO Results: We do not guarantee specific AEO outcomes, AI visibility rankings, or traffic increases. Results may vary based on factors outside our control.

Limitation of Liability: To the maximum extent permitted by law, Groop Digital Innovations Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services.

10.Indemnification

You agree to indemnify and hold harmless Groop Digital Innovations Private Limited, its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising out of your use of the Services, your violation of these Terms, or your infringement of any rights of any third party.

11.Termination

We may terminate or suspend your access to our Services immediately, without prior notice, for reasons including breach of these Terms, fraudulent or illegal activity, or non-payment. Upon termination, your right to use the Services will immediately cease.

12.Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date above. Continued use of the Services after changes become effective constitutes acceptance of the modified Terms.

13.Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of the Services shall be resolved through binding arbitration, except where prohibited by law.

14.Contact Us

If you have questions about these Terms, please contact us at help@listablelabs.com or visit www.listablelabs.com.

Groop Digital Innovations Private Limited

15.Miscellaneous

Entire Agreement: These Terms constitute the entire agreement between you and Groop Digital Innovations Private Limited regarding the Services and supersede all prior agreements.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Waiver: No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.